The Northern California Fly Fishing Board

I have had good luck with customer service in the SF store, unfortunately the reason I know this is because I keep having to take back my Orvis hunting jacket which seems to fall apart after two or three trips in the field. You keep replacing it. It has fallen apart again, new in January, I think this is my last one...buying a columbia now.
I have also had the same experience as Dawn. Once in Bozeman Montana and once again recently at the new red bluff store, I will never enter the red bluff store again.

Anyway I generally am not fond of the Orvis "Attitude"...It seems to me that the Orvis fly fisherman is more into looking good than anything. Tweed wearing rich dudes who think they are hot $hit because they know some latin and have a $3000 outfit.
I am far more fond of the blue-collar fly fishing mentality.